Who we are
Heroes, 42 High Street, Chesham, Bucks, HP5 1EP
Our website address is: https://fightheroes.co.uk
What personal data we collect and why we collect it
Fight Heroes will collect and hold some or all of the following data;
- Email Address
- Contact Telephone Number
- Business or Personal Address
- Transaction Data, such as purchase information
- and Technical data from cookies.
Personal data is generated from technical processes such as contact forms, comments, cookies, shopping cart, analytics, and third party embeds. By submitting your personal data to Fight Heroes you consent to the storage of relevant data for the purpose specifically related to products and services provided by Fight Heroes.
Fight Heroes is built using the CRM platform WordPress by default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.
By using our contact form we collect the following information;
- Email Address
- Purpose of email
We keep contact form submissions for a maximum of 6 month for customer service purposes, but we do not use the information submitted through them for marketing purposes.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
How long we retain your data
We keep contact form entries for six months, analytics records for a year, and customer purchase records for seven years.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. When requesting erasure or what information that we hold about you please email us at: firstname.lastname@example.org
How we protect your data
We are committed to ensuring your information is secure in order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedure to protect your data. These include technical measures such as encryption; security measures such as two factor authentication; and measures such as staff training in data protection.
What data breach procedures we have in place
We shall report any unlawful data breach of Fight Heroes Website to any and all relevant persons and authorities with 48 hours of the breach, if it is apparent that personal data stored in any identifiable manner has been stolen.
If you have any questions regarding privacy-specific concerns please email us at email@example.com